Cost and revenue estimates are central to any business plan for deciding the
viability of the planned venture. But costs are often underestimated and
revenues overestimated resulting in later cost overruns, revenue shortfalls,
and possibly non-viability. During the dot-com bubble 1997-2001 this was a
problem for many technology start-ups. However, the problem is not limited to
technology or the private sector; public works projects also routinely suffer
from cost overruns and/or revenue shortfalls. The main causes of cost overruns
and revenue shortfalls are optimism bias and strategic misrepresentation. Reference
class forecasting has been developed to reduce the risks of cost overruns and
revenue shortfalls and thus generate more accurate business plans.